guide.titleguide.safetyGuide
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Safety Tips

Stay safe and protect your funds while trading P2P.

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Verify Payment BEFORE Releasing

NEVER release USDT before confirming the payment has actually arrived in YOUR bank account. Check your bank app directly — not just screenshots sent by the buyer. Screenshots can be faked.

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Never Trade Outside the Platform

All legitimate trades happen inside P2XChange with escrow protection. Anyone asking you to trade via WhatsApp or Telegram directly is trying to scam you — there's no escrow protection outside the platform.

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Protect Your Account

Never share your password, OTP code, or face verification link with anyone. P2XChange staff will NEVER ask for these. If someone claims to be support and asks for your credentials — it's a scam.

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Keep Telegram Linked

Your Telegram account receives all important security notifications including withdrawal OTPs. If you lose access to your Telegram, you won't be able to withdraw. Keep it secure.

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Check Account Name on Transfer

When transferring to a merchant, verify the bank account name matches. If it doesn't match, stop and raise a dispute immediately. Do not transfer to unknown accounts.

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Use the Dispute Function

If a trade goes wrong — buyer claims to have paid but you didn't receive, or merchant won't release — use the Dispute button in the trade room. Our admin team reviews all disputes fairly within 24 hours.

Still have questions?

Contact our support team on Telegram

Contact Support →